Legal
Privacy Policy
Last updated: January 1, 2026 — We are committed to protecting your personal information and your right to privacy.
Your Privacy Matters to Us
Privacy Policy
Effective Date: January 1, 2026 | Last Updated: January 1, 2026
Welcome to Miskdua. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our IPTV streaming services. Please read this policy carefully. If you do not agree with the terms stated here, please discontinue use of our services.
01. Information We Collect
We collect information that you provide directly to us, as well as information gathered automatically when you use our services. The types of information we may collect include:
- Account Information: Your name, email address, phone number, and billing details when you register for a Miskdua account or purchase a subscription.
- Payment Information: Credit/debit card details or digital payment credentials processed securely through our third-party payment processors. We do not store full card numbers on our servers.
- Device & Technical Data: IP address, device type, operating system, browser type, app version, and unique device identifiers used to deliver and optimize your stream.
- Usage Data: Channels watched, viewing duration, search queries, and feature interactions — used to improve our service and personalize your experience.
- Communications: Records of your support requests, emails, and messages sent to our team.
02 . How We Use Your Information
Miskdua uses the information we collect for the following legitimate purposes:
- To create, manage, and maintain your subscription account.
- To process payments and send billing confirmations and receipts.
- To deliver, personalize, and improve our streaming services.
- To send you service announcements, technical notices, and support messages.
- To send promotional communications (you may opt out at any time).
- To monitor and analyze usage trends to improve platform performance.
- To detect, prevent, and address fraud, abuse, or security incidents.
- To comply with legal obligations and enforce our Terms of Service.
We do not sell your personal data to third parties for their own marketing purposes. Your information is used solely to operate and improve Miskdua services.
03. Sharing of Your Information
We may share your personal information in limited circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating our platform (e.g., payment processors, cloud hosting, email delivery, analytics). These providers are contractually obligated to protect your data.
- Legal Requirements: If required by law, court order, or governmental authority, we may disclose information to comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share data for purposes not described here if you provide explicit consent.
04. Cookies & Tracking Technologies
Miskdua uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. Types of cookies we use include:
- Essential Cookies: Necessary for the website and service to function. Cannot be disabled.
- Performance Cookies: Help us understand how visitors use our site to improve functionality.
- Preference Cookies: Remember your settings such as language and region.
- Marketing Cookies: Used to deliver relevant advertisements. You may opt out via your browser settings or our cookie consent tool.
05. Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data in transit, secure data storage with access controls, regular security audits, and two-factor authentication options for account access.
However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
06. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of your personal data (“right to be forgotten”).
- The right to restrict or object to certain processing activities.
- The right to data portability — receiving your data in a machine-readable format.
- The right to withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, contact us at privacy@miskdua.com. We will respond within 30 days.
07. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. If you cancel your subscription, we will retain your data for up to 12 months for accounting and legal compliance purposes, after which it will be securely deleted or anonymized.
08. Children's Privacy
Miskdua services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will delete it promptly. Parents or guardians who believe their child has provided information should contact us immediately.
Questions About This Policy?
Contact our Privacy Team at privacy@miskdua.com or write to us at Miskdua Legal Department, USA. We’re happy to clarify anything in this policy.